Testimonials

I invited Ellen into our law firm to assist the members of the firm to communicate more effectively with each other individually and within our work teams. We have been incredibly happy with the results. We understand each other better, communicate more clearly, and feel stronger for having Ellen as part of our culture.

We incorporated the people-mapping exercise into a half-day firm retreat, and the results continue to enhance both our work product and the team atmosphere. From a cost/benefit perspective, Ellen’s contributions to our firm have been tremendous.

After completing your program, the biggest help has been my understanding of how people think differently than me, and being more aware and conscious of it. With that in mind, I try to accommodate those differences and work better with those individuals. I’ve learned to explain myself more fully so my team understands more but also being open if they have any questions. As a result, our work and our interaction have improved.

Ellen has been one of our instructors/facilitators for several years. She is full of energy and enthusiasm and she brings out the best in others. She makes people think and leads them to many moments of increased understanding about themselves and others.

Ellen helped my team better understand themselves and how they should interact with each other and our patients. Her coaching has dramatically increased their communication abilities, and as a consequence, increased every team members’ satisfaction with their jobs and one another.

Ellen, I attended your workshop/seminar at the Nonprofit Leadership Center, entitled ‘Positive Leadership: Increase Success in Your Workplace.’ I found the ideas presented and the discussion very helpful.

I am new to managing people at my organization but have found it very easy to begin to employ your principles into my daily and weekly work routine. First, I’ve learned to focus on my accomplishments and what brings me joy and to keep working toward those things. Second, I am less likely to get too tangled up in the details of how to do something, which I am very prone to doing. Finally, I am staying engaged and present in the moment so that I can get tasks done both quickly and efficiently. Thank you very much for all your help!

We contacted Ellen when we were at a crossroads with two members of our team who had developed a long history of not working well together. We had tried several different options to bring about resolution, but to no avail. Within two joint coaching sessions with Ellen, not only were they on track, but they surpassed our hopes of what could be attained for a first-rate and cohesive working relationship. What was once a difficult and burdensome relationship for both parties, as well as our company, has transformed into one of respect and dialogue.

My staff and I are extremely pleased working with Ellen and learning about our different communication styles and the strengths/weaknesses associated with each. Ellen’s easy manner is what enabled us to relate to her quickly, establish trust and build rapport. We continue working together as she develops ongoing program content and individual/team coaching – which is proving to be a tremendous boost for improving and maintaining my exceptional staff and their performance.

As a direct result of her facilitation, we easily engage in open dialogue leading to several “aha!” moments even on that first day! Our staff continues to improve our internal relationships with each other, ultimately leading to all-around better customer service to our clients.

My office staff and I have been working with Ellen Schuster-Nastir for more than six months. In that time, I’ve seen the many diverse personalities of my office begin to work together as a team rather than individual units. Ellen’s ability to listen with empathy is unsurpassed and she provides a “safe” ear for all my employees which oftentimes I, as the employer, cannot do.

Working with Ellen has allowed us to become familiar with certain personality traits and their idiosyncrasies in a way that has greatly decreased frustration in our office. We continue to work with Ellen and are pleased to have her as part of our team!

Ellen is a dynamic professional who is a joy to work with. My coworkers and I trained with Ellen in her workshop on Enhancing Communication Skills in the Workplace. Ellen provided us with pertinent information and tools to better understand ourselves and others –in addition to it being a lot of fun!

We are now implementing what we learned to create a more cohesive and productive work environment. I would highly recommend Ellen and her workshops to any organization looking to have a more successful, productive and enjoyable work environment.

I was introduced to Ellen Schuster-Nastir at a Hillsborough County Bar Association event, and while I felt no special need to engage the services of a professional trainer going in, I decided to give her a try after I got a taste of what she could offer. And am I happy that I DID! Following her afternoon seminar, my staff consistently has demonstrated that Ellen successfully improved our relationships with each other, as well as our ability to communicate with each other and our clients, thereby enhancing the services that we offer.

Ellen held an afternoon training session with my entire staff and me. It blew us away and was extremely accurate. Both as a group AND individually, we saw some of the “how and why” our inter-office and interpersonal communication skills sometimes work and sometimes didn’t. The understanding and information we learned that day is now helping us consistently work with each other more efficiently and with our patients. I’m extremely pleased that I took the step to utilize the skills Ellen teaches in her program, and have engaged her again for additional follow-up.

My firm has invited Ellen Schuster into our office twice so far. The first time was to resolve a problem with an employee who was capable and motivated, but appeared utterly unmanageable. Ellen quickly and effectively taught a few of us about people types and gave us an understanding of relationship dynamics that allowed us to do what we initially thought impossible—resolve the recurring conflicts and retain a highly productive employee.

After that success, we invited Ellen back for another purpose … to make our entire office team more productive and effective. She succeeded there too in a fun afternoon of testing, dialogue and banter. The ideas and terms Ellen taught us have become part of the firm’s culture as employees look for ways to understand and express themselves and their relationships with others in the office.

Of all the workshops and courses that I have taken, your PeopleMap training was by far the most interesting, fun and meaningful. What could possibly be greater than an effective and efficient lesson in knowing oneself and in the process, learning about others, as well?

I found this to be a practical and down-to-earth instruction dealing with personality traits and characteristics that can make or break individuals and teams in an organization. As a bonus, an understanding of these characteristics applies to our personal life and increasing communication in all of our relationships. The facilitator of the workshop, Ellen Schuster-Nastir who presented the material in an interesting and engaging format that created an atmosphere of fun, but also of thoughtfulness.

We recently worked with Ellen on formulating a partnership plan for our new law office. Ellen was wonderful to work with. She has incredibly keen insight into relationships between people on a professional level, which was invaluable in setting up a new law partnership. Ellen helped steer us in the right direction from the very beginning, which was instrumental in getting our business off to a great start. I would highly recommend Ellen to any attorney or law office looking to improve productivity, enhance employee relations, and maintain excellent client satisfaction.

Our staff had the pleasure of working with Ellen and the PeopleMapTM System. Ellen has an energetic approach that provokes the staff to really appreciate their co-workers and have an understanding of why they make certain choices and the behaviors they engage in. She came into our practice at a real time of need and was able to make our staff meeting fun while providing everyone with a new understanding of each other. We are looking forward to continuing working with Ellen in the future!

Ellen’s presentation at the Florida Voluntary Bar Leaders Conference was a MAJOR hit. All of those who attended were totally engaged in her discussion and enjoyed every minute. She is an exciting and informative speaker for our standing-room-only audience!

What a pleasure and how fun it has been working with Ellen! She truly has a desire to help people live, work and communicate harmoniously! Whether you are looking to develop your company culture or just want to brighten a weary team of great staff, I would highly recommend Ellen’s services! We continue to learn and grow by having her return to train with our three office teams.

The People Map training was well received by our staff. We found it very valuable because it helped us realize how important it is to support each other and keep the lines of communication open to strengthen our team during a time of transition.

Ellen’s flexibility added to the overall success of our team’s retreat. Our interactions and learning were strengthened even further by her adaptability to “go with the flow” following a lunch discussion that was too worthwhile to stop. Without missing a beat, she guided us through some critical issues and had us brainstorming and making commitments to ourselves and each other in a short period of time! Ellen created an environment of trust which allowed everyone to feel safe in expressing themselves. In our follow-up meeting with her a few weeks later, the impact of the results we saw in ourselves and each other were tremendous!